New triumph….a new chapter for 2017.

Since the earlier part of this year my life has been somewhat ‘intense’. This has meant my blog has been put on hold for a few months whilst I focused mainly on job searching and dealing with other personal issues, as well as some occasional days out with my camera to preserve my sanity. Fortunately, I have had some great days out and have some new stories and photos to publish on here in the coming weeks.

The realization in February and March, knowing my job was soon coming to an end in mid April, having to be made redundant after only 8 months in this last job…… left me feeling rather low and at times very despondent. Inevitably, the situation of looking for and applying for and then attending any interviews became rather scary and bought on several panic attacks. In addition to all this I was having to ‘adjust’ to being on two new medication for my diabetes, which also had some rather unpleasant side effects.

Then I had to consider the next stage of my life……starting a new job, settling into it, meeting new people, becoming acclimatized to the new working environment, learning about the job what to do what not to do and so on. At times it became quite difficult…..but throughout all of it, I knew I couldn’t give up and therefore had to ensure it all didn’t become too much of a burden for me.

I believe as you get older, that despite your many years of experience and proven skill sets, it becomes a lot more difficult to compete for jobs, especially with the younger graduates that companies want to take on so that they can ‘mold’ them into shape, and into the image that the particular company wants them to be.  What has become more apparent these past couple of years is that employers are not prepared to pay better wages and so willingly take on youngsters for minimal pay in the name of apprenticeships.

This time however, financially, I was actually in the position where I could allow myself up to a maximum of around 3 months to find and start a new job without having to worry about paying the bills or having to sign on with the DWP and have to claim benefit for being unemployed. The turmoil and stress of that alone, having to fill in forms, attend weekly meeting at the local job centre, keep a record of proof that you were looking for and applying for jobs was something I did not want to have to go through again with them. This time I held the Ace card, and was in a position to be a little bit more selective about what jobs I went after, and whether to accept or not, the first job that came along that I was offered….simply because it was a job, and not because it felt right for me.

Realistically, I knew exactly what I needed to do, and I did not want to be dictated to by the DWP or be answerable to them. I worked out my plan, first stage was to update my CV,  I shortened parts of it made sure I kept to the truth but made it a little more interesting and eye-catching to read and posted it on several reputable job sites. I had to work out a routine of job searching, setting up email alerts, covering so many hours per day on the computer looking at and applying for jobs, filling in application forms and so on. And in addition to this I knew I also needed to ensure I had proper breaks on the days in between, and got out into the fresh air and ate regular meals to ensure my diabetes remained well-managed, have plenty of exercise and kept my mind focused on other things such as my interest in wildlife and photography and day trips with a local coach company.

To my surprise, within a matter of 2 days of posting my CV I had quite a selection of different agencies phoning me up….I have seen your CV online on either CV Library or Monster etc and I am recruiting for a job which I believe will be just right for you. Great I thought, some real interest, then came the crunch….wrong location, too far to travel (everyone assumes you drive a car) or it was part-time hours, a temp only position and so on.

I did attend several interviews only to find that I received the feedback I had done really well…. but only just narrowly missed out, and was in a few instances  a close 2nd choice, when it comes to jobs, unfortunately there is not silver or bronze medals…..you just simply have to go for and obtain gold. In another couple of instances, someone had just that little bit better experience having already worked in a commercial office and the other job someone had already had experience working in an insurance office background, in another job I missed out purely because although I had a great administration background and wealth of experience, they believed I would become bored in the particular job and therefore felt I was over qualified!! The most annoying part about that was that I was never given the chance to find out or disprove them. I have always felt that you can’t actually get bored in a job, on if you let it. Even when there are quiet times there are still always things one can get on with.

There was another job which I had to say no to because the salary was ridiculously low, I told the recruitment consultant about this in our meeting, and that I couldn’t afford such a low salary, I was only interested in getting an interview for the job I had actually applied for through her recruitment company. I did get the feeling she wasn’t listening to me, and her mind wasn’t fully focused on dealing with me in the office, which I thought her attitude was very rude, she put me through for the interview anyway for the one I wasn’t interested in but didn’t put me up for the interview I actually applied for, but instead she had got jobs on her board that looked as though because they were only £7.50 to phr she was desperate to get people interviewed for them so she could get them of the board and get her fee for getting the jobs filled. In the end I reluctantly agreed and  just thought anyway the job interview experience would be good for me. When she phoned me about the outcome of the interview, I said no the money was way too low, her response was ‘Why did I not tell her this at the time I was in her office? Suffice to say I chose never to deal with her again.

Then, there was one was for a customer service colleague for a big ‘financial company’ based about a mile or so from where I live. When I attended the interview, I was shown a round a very large office, it was not what I expected and didn’t like the idea that it was in actual fact a call centre, and realistically lacked that personal level of customer service. The company came across that they were more concerned about achieving call targets, and answering the phone quickly, dealing with it and moving onto the next caller without really seeing the problem through.

As an experienced customer services administrator I am more interested in dealing with that one customer, giving them the best service, resolving the issues and completing the task before moving onto the next customer (may be I am just a little old-fashioned in my attitude of what proper customer service is all about!!) When I was asked at the end of the interview if I could see myself working in that office, I had to think hard and be careful what I said. I thought to myself, firstly, I desperately needed to get back into work, the salary and bonus system were good, it was closer to home, I didn’t mind working the odd Saturday on a rota system with a day off in the week, there was a good pension available and the job was permanent, and there was a structured training process….. but somehow I just couldn’t visualize myself working there, instinctively it did not feel right for me personally. I didn’t like the idea of a big call centre  and it made me feel uncomfortable. In the end I had to be honest and said not really, and added that I couldn’t see the job as a customer service role at a level that I have been used to. When I left the interview I had hoped that I had said the right thing to ensure they didn’t offer me the job. As it turns out a few days later they phoned me, they were impressed with me at the interview but took on board what I had said at the end and therefore had decided not to offer me the job. This was a big relief for me.

Two days after that particular interview I attended another interview for a rather well-known company whose humble beginnings started in Birmingham in the same year as I was born in 1965. When I read the advert on Indeed, for me it sounded like a really great opportunity. The salary was lower than I have been used to, but still adequate all the same, but having said that the job details, which would be in customer services appealed to me. It was exactly what I was used to, but in yet another different business background. There was room for progression, benefits, pension and logically being paid a lower salary meant paying lower tax. When I applied for this job, I suppose I really didn’t expect to be contacted by the company, I believed I would just be another application, my CV would not appeal to them and it would go on the no pile of applications.

I have learnt over the past five years that for every 25 job applications you make, whether via an agency or directly to a company, you would be lucky if you heard back from 1 or 2 of them.  Since February I have made, well over 350 applications on-line through job sites and agencies,  most of which I already knew I was over qualified for, or for which the job never really existed, or they were still advertised externally even though internal employees were going to or had already filled the posts. Worst case scenario, if I couldn’t get a job soon I would have to contact the DWP and be answerable to them, and so needed proof I had been applying for jobs in the meantime.

Imagine my surprise when I got a phone call on the Tuesday morning and asked if I would  be able to attend an interview at their UK Head Office in Birmingham (where the job would be based) for that Friday 23rd June at 2 pm. Of course I would. As usual I did my normal research on the company prior to the interview.  The chance to work for such a great company was now becoming more realistic, all I had to now do was prove myself at the interview.

On entering their big head office, I introduced myself at reception and said I was there for the job interview and who it was with. As I was about 25 minutes early I didn’t mind sitting down waiting in the reception area, and I picked up an old book about the story of the Michelin brothers and what they did, what they were responsible for inventing in the old days  (a bit more valuable research to show my interest about in the interview)

The time of the interview came around, I was met in reception by the customer services manager, then taken to an office and introduced to one of her colleagues and so the interview began. Some how I immediately started to feel relaxed and at ease, and for once had a little bit of confidence, and felt an element of positivity, and said to myself its time for me to shine. The interview, which included a couple of tests, lasted just over an hour and a half. Instead of one job available for a customer service advisor, there was also now a second job available for a customer service administrator. I was asked which one would I prefer if I was offered the job. Either, I replied, I had experience in both roles singularly and as a combined role. A couple of times I even made the two interviewers laugh. I had already thought long and hard the day before, and wrote them down in my notes, about what questions to ask them. Overall, I left the interview feeling a sense of relief it was now done, and I also had a thought at the back of my mind, I really would love to be offered this job…..it just felt right! I was advised that there were going to be more people interviewed after the weekend, and I would be advised of the outcome asap.

Last Tuesday morning, 27th June,  I received the phone call, and to my total surprise I was being offered the job as customer services administrator, they had apparently already made up their minds when I left the interview Friday afternoon. I was asked when would I be able to start….and so a brand new chapter in my life starts tomorrow (3.7.17) Obviously, I am very nervous and a little bit scared, but at the same time I am looking forward to this new chapter in my life, meeting new people, and working with a new team, and learning a new business.

Throughout this entire process these past few months, the most difficult thing I have found myself doing is to try to be and to try remain positive. I knew I would get a new job, but the burning question was how long would it take, and would it be right for me.

Start Where You Stand Poem – Berton Braley

Start where you stand and never mind the past
The past won’t help you in beginning new,
If you have left it all behind at last,
Why that’s enough, you’re done with it, you’re through.

This is another chapter in the book,
This is another race that you have planned.
Don’t give the vanished days a backwards look,
Start where you stand.

The world won’t care about your old defeats
If you can start anew and win success;
The future is your time, and time is fleet,
And there is much of work and strain and stress.

Forget the buried woes and dead despairs,
Here is a brand new trial right at hand.
The future is for him who does and dares –
Start where you stand.

Old failures will not hold, old triumphs aid,
Today’s the thing, tomorrow will soon be.
Get in the fight, and face it unafraid,
And leave the past to ancient history.

What has been has been; yesterday is dead;
And by it, you are neither blessed or banned.
Take courage, man, be brave and drive ahead –
Start where you stand.

 

 

Many thanks for stopping by.

A new road ahead.

It has been a very long strange and mixed 12 months. Some really rough and tough times these past few months on a health level and with the passing of my father in April,  but also some great times on the work side, and also the chance to develop my love of nature and photography and visit more places in order to do this.

Having said that I am now at yet another crossroads in my life, and yet I am seeking a new challenge and am looking to take the next step forward. In two weeks time on August 5th my current contract comes to an end, and yet again I will be looking for a new job, to some to find a new job it’s as easy as tossing a coin in the air, but for those of us who suffer depression and anxiety, it can be a very daunting prospect.

In many ways I have been very fortunate with this current position, I have far exceeded my own expectations and discovered new things about myself in my ability to tackle and solve problems and overcome a lot of obstacles. I have been able to maintain a  high level of professionalism, Iv’e been able to do so much in-depth work, and not just doing one or two stages of a job and then passing it on to the next person to do their part, but I have been able to follow many stages of an entire process through from start to finish. In addition to this I have been able to implement several new job procedures and carry them through to prove they can and do work, and Iv’e learnt a great deal about the rail industry, and I have also been extremely fortunate to work with some incredible and wonderful people and make some wonderful friendships in the process. Overall I have exceeded my own expectations, and I believe in all honestly exceeded my employers expectations of me, and I have to say that does feel good, and it also makes one feel proud to have made such an achievement.

One thing is for certain, I do feel a little more confident about my future job than I have done for many years, that is of course providing I get the right opportunity by a company willing to take a chance and give me the opportunity to prove myself. For the first time in many years I actually feel confident in my own abilities.

I have had a great year discovering the local nature reserve, through all the changing seasons, made friends with a Robin who I called Buddy. He has in recent weeks  flown the nest with his little babies, and despite knowing I will most likely never see him again, unless we both happen to make return visits to the reserve and his particular favourite tree. I do feel very privileged that I was able to make friends, share a trust and have a special bond with a wild bird and be able hand feed him.

That aside, I have also this year had to cope with the diagnosis of  Diabetes,  problems with my kidneys and cholesterol level, another lot of surgery and then in April the sudden and unexpected death of my Father.  An extreme combination of  similar problems that 15 years ago brought to my knees, and  my first dealings with  depression, but now despite how hard it is to cope with all this…some how I have managed to cope and  I have come to realise that it is due to a combination of the right daily medication, some really incredible family and friends, the pursuance of my love of nature and photography, and a job I love doing, but more importantly positive thinking and the confidence in ones own abilities, and to try not give up so easily.

So, my next step forward is to take a much-needed short holiday up in Strathpeffer  in Scotland the week after my job comes to an end, give myself chance to recharge my worn out batteries, take in the wonderful Scottish air, scenery and hospitality, take plenty of photographs and discover the wildlife up there, and also hopefully treat myself to a glass or two of some very fine single malt whisky from that region.  But, I do realise that I also need time to think about what sort of job I would like to do next, and how to balance my work life with managing my diabetes and also prepare myself  mentally for upcoming job interviews. So who knows what new opportunities await around the next corner.

 

Still round the corner there may wait
A new road or a secret gate.

– J.R.R. Tolkien

Many thanks for stopping by

 

Sweet smell of success!!!

As you may remember in my last post I was saying that I love this time of the year,  a fresh start and a new beginning…….and so it has come to pass.

Having had a much-needed and deserved break these past couple of months, following my redundancy last December, I have this week managed to land myself a new job….so for me personally this has been that all new fresh start and new beginning.

I have to be completely honest, there have been times over these past few months  ( in fact over a number of years) I have doubted myself about my ability to find a new job. But it seems the only thing holding me back was me!  Lacking self-confidence is a very strange thing.  Many of my family, friends, old work colleagues and even my GP had more confidence in me and my abilities than I had in myself. Knowing for over two long years I was going to lose my job only fuelled my depressive state, lacking that very important level of confidence I needed in myself, and then taking my early release in December and not having a new job to walk straight into added even more worry and self doubts about myself. Having said all that,  I don’t for one single minute regret  my decision to go for early release, having that all important breather from the stress it was putting me under, has enabled me to enjoy my life, see things a little differently these last 3 months. This time off gave me a chance to really think about what I wanted to do with my future, make some very important decisions, it gave me the chance to spend time with my friends and pursuing my hobbies…….and in between those times I continued fervently to find that all important new job.

Now I want to share some wonderful news with you all, this is something I rarely have the opportunity to do, but at the moment I want to share the sweet smell of success with all my followers. As of this week I was offered and accepted a new job, initially it was for 3 months as a temp, then a chance of becoming permanent. However on leaving the office tonight I was approached by my new manager who has asked me how I have felt about the last couple of days, which I have to say in all honesty has been so enjoyable in my new role in administration, and an absolutely smashing bunch of people I am working with who have made me feel very welcome, ( and we all enjoy the same type of music…which is an added bonus when you have the radio on in the dept and you feel at ease with the great flow of music and the music is from an era where you can actually understand the lyrics and all sing along!!)  Overall although it’s only been a couple of days, it has all ”felt right” it’s as though this was meant to be,  but imagine my surprise this evening when I was offered the job permanently effective immediately if I wanted it, rather than wait three months down the line. Of course…..I said yes.

What can I say, but at the moment life feels good, and all this in a year where the number 13 keeps popping up, it may be unlucky for some, but so far this year 2013 has been a good year, oh and today was 13th March….the day I was offered a new contract.  All these positive changes  have made a big difference, once I have given myself a little bit of time to settle in and get back into a routine, I feel that the next right step forward for me will be to talk to my GP about reducing my medication steadily over the coming months…..because for the first time in a very long time, I do feel my life is heading in the right direction.

And so another new chapter in my life begins, a new and exciting one. Cheers everyone.

Many thanks for stopping by.